Agreement between User and www.bluedeltatech.com
Welcome to www.bluedeltatech.com. The www.bluedeltatech website (the "Site") is comprise of various web pages operated by Blue Delta Technologies LLC. www.bluedeltatech.com is offered to you conditioned to your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.bluedeltatech.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.bluedeltatech.com is an E-commerce Site.
Blue Delta Technologies LLC is a value added reseller of IT/office supplies and computer solutions/services.
Privacy
Your use of www.bluedeltatech.com is subject to Blue Delta Technologies LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collections practices.
Electronic Communications
Visiting www.bluedeltatech.com or sending emails to Blue Delta Technologies LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirements that such communications be in writing.
Your Account
If you use this site, your are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Blue Delta Technologies LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. Blue Delta Technologies LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Cancellation/Refund Policy
Blue Delta Technologies is dedicated to supporting our customers before, during and after delivery or product or services. You may return eligible products for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees.
Eligible Returns
Unless otherwise stated in this policy, products are eligible for return if you obtain a Return Authorization ("RA") number from Blue Delta Technologies within the applicable return period set forth in this Return Policy. Please see "How to Return a Product" below for further details.
Non-Returnable Products
Blue Delta Technologies cannot accept the following items for return, except as otherwise provided below:
Restocking Fee
All returns are subject to a 25% restocking fee, unless the product is defective, damaged during shipment or incorrect.
Defective Products
Products that are defective will be authorized for return or replacement within 30 days of purchase and are not subject to a restocking fee. Blue Delta Technologies will provide, at no cost to you, either a return shipping label or a call tag when you contact us to obtain an RA number.
Damaged or Incorrect Products
Products that are damaged during shipment or incorrect will be authorized for return or replacement within 15 days of purchase and are not subject to a restocking fee. Blue Delta Technologies will provide, at no cost to you, either a return shipping label or a call tag when you contact us to obtain an RA number.
How to Return a Product
Before returning a product, you MUST first contact a Blue Delta Technologies customer service representative to obtain a Return Authorization number before the end of the applicable return period. Customer service representatives are available by phone at: (317) 644-2510, or email at: sales@bluedeltatech.com NOTE: Blue Delta Technologies cannot accept returns that do not have a valid RA number. An RA number is valid for 20 days from the date of issue.
Products must be returned in their original packaging, in as-new condition, along with any documentation or other items included in the original shipment. Except as otherwise provided in this return policy, products must be shipped at your expense and you must either insure the shipment or accept the risk of loss or damage during shipment.
APO/FPO addresses
Blue Delta Technologies will honor return requests for orders shipped to APO/FPO addresses. However, Blue Delta Technologies is unable to offer call tags for defective, damaged during shipment, or incorrect product returns to APO/FPO addresses. As with all returns, APO/FPO returns must include an RA number (see above for details).
Return Address
A return shipping address will be provided when you contact Blue Delta Technologies to obtain an RA number.
Refunds
Refunds on returns are in the form of original payment unless you would prefer store credit. Once the item is received and processed, a refund will be issued. After the return has been processed, credit card refunds generally take about 2-4 days to appear on credit card statements.
Changes to Terms
Blue Delta Technologies LLC reserves the right, in its sole discretion to change the Terms which www.bluedeltatech.com is offered. The most current version of the Terms will supersede all previous versions. Blue Delta Technologies LLC encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Blue Delta Technologies LLC welcomes your questions or comments regarding the Terms:
Blue Delta Technologies LLC
10475 Crosspoint Blvd Suite 250
Indianapolis, IN 46256
Email Address:
Telephone number:
(317) 644-2510
Effective as of October 17th, 2019
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